CHANEL Matelassé Chain Handbag, Coco Mark, Silver Hardware, Patent Leather, Enamel, Black, Women'

Please read the following delivery information carefully to ensure the best possible experience.

Shipping

We ship our items worldwide. We strive to process and ship your order within 12-24 hours of receiving payment. Please note, however, that unforeseen circumstances such as weather conditions or public holidays may cause delays.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the destination. The exact shipping costs will be displayed during the order process and depend on the delivery location.

Delivery Times

Delivery time varies depending on the delivery location:

• Orders within Germany should generally arrive within 1-2 business days after dispatch.
• Orders within Europe should generally arrive within 3-5 business days after dispatch.
• International orders should generally arrive within 2-3 weeks after dispatch.

Tracking Your Order

Once your order has been dispatched, you will receive an email with the tracking number, which you can use to track the status of your order.

Undelivered Packages

If the package cannot be delivered due to incorrect information or the recipient's absence, the package will be returned to us. In this case, we will contact you to discuss further steps and resend your order.

Returns and Exchanges

If you are not satisfied with your purchase, you can return it within 14 days of receiving the goods. The goods must be in perfect condition and unworn. Please contact us before returning to discuss the next steps.

Questions

If you have any further questions about our shipping or return and exchange policy, please do not hesitate to contact us. We are happy to help!